Position Overview & Specifications

We are looking for a Contract Support Administrator to join our team in Hutton, Essex. The successful candidate will be responsible for assisting the operations team to ensure a consistent and efficient service is delivered.

It is a very busy environment that faces new challenges every day, we want someone with lots of energy that’s able to brush the occasional stressful moment and move forward.

Key Responsibilities:

· Answering the phone and dealing with enquiries

· Dealing with client emails and replying in a timely manner

· Managing the weekly schedules and staff timetables

· Liaising with clients to book in sites for our services to be carried out

· Create and send monthly/yearly schedules for clients

· Check staff timesheets and submit to payroll for processing

· Handling and resolving complaints

· Arrange for ad hoc/emergency response jobs to be completed in a timely manner which includes speaking with staff and the client

· Assisting Contract Managers with ad hoc tasks

Job Type: Full-time

Salary: £24,000.00 per year