Position Overview & Specifications
Key Responsibilities
- Lead and motivate store team to achieve store sales targets and KPI’s.
- Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
- Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment.
- Take a lead role in resolving complex customer queries.
- Ensure the highest level of product knowledge is attained and demonstrated in the store team.
- Communicate effectively with Area Manager and/or Head Office and cascade to the store, acting as a link in the chain of communication.
- Ensure that all products are presented/displayed to their best advantage, following guidelines.
- Actively promote the company and the store in the local shopping centre.
- Ensure that all products are correctly coded, priced and correct POS is used at all times.
- Establish efficient operating standards to ensure that all operating costs are kept within budget and that shrinkage is kept to a minimum.
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,500.00 per year
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Staines-upon-Thames, TW18 4QB: reliably commute or plan to relocate before starting work (required)
Work Location: In person