Position Overview & Specifications

As a Central Administrator, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for assisting in the professional, efficient, and day-to-day operation focusing on Customer Service administration from our garage network.

And when you join us, you’re supported in developing your own career too, surrounded by a team of passionate people driven to keep customers moving.

What you’ll do

Working as part of a team, the post holder will need to support the Administration Team sharing experience and knowledge to provide a high level of service delivery at all times.
Prepare proformas and liaise/send to customers for approval
Invoice jobs within required SLA window
Liaise with third parties and internal customers
Minimise WIP and process queries
Ensure all paperwork has been delivered as per the expected KPI/SLA
Ensure all procedures are adhered to and report all incidents of non-compliance
Any incident/complaints which may occur are to be managed effectively
Recharging of customers for all costs not covered by contract
Ensure the accurate maintenance of required spreadsheets
Input of invoices onto system whilst checking validity
Deal with any invoice queries
To ensure the accurate maintenance of specific spreadsheets
Deal with credit and re-invoices with regards to incorrect customer order number submission
Process any required day to day administration in line with role

What you’ve got

Knowledge of commercial vehicle repairs and breakdown services would be an advantage.
Excellent IT skills, knowledge of Microsoft Office applications.
Self-motivated and having excellent communication skills
Ability to work under pressure with minimal supervision
Well organised, taking ownership of tasks
High attention to detail
Considerate and professional

Job Type: Temporary contract
Contract length: 8 weeks

Salary: From £9.50 per hour

Benefits: