Position Overview & Specifications
We offer the worlds favourite hot and cold desserts under one roof .Our menu boasts a mouth-watering selection of ice creams, gelatos, waffles, crepes, milk shakes, smoothies and sundaes.
We are seeking a customer focused Assistant Manager to join our store in Ashford Kent .The perfect candidate is someone who has a passion for all things food and beverage and thrives off a bustling environment.
You will be
· Warm, friendly, positive and enthusiastic
· Team focused, able to support and guide our team to deliver the best.
· Have at least one years experience in a hands on management / supervisor capacity within a busy restaurant
· Have bags of energy
We offer:
· A salary of up to £24000
· 50% employee discount
· Meals on duty
· Loyalty and performance bonus
· Pension scheme
· 28 days holiday
·
Responsibilities:
· Be hands on at front of house and behind the counter
· Lead and support the team to prepare all desserts and drinks to standard
· Lead and support the team to provide courteous, prompt service and the very best customer experience
· Identify and delegate responsibilities to staff to ensure objectives are met
· Communicate information and work as a team with the manager so the business can create a premium environment on every shift.
· Ability to maintain calm and keep staff motivated when under pressure
· Assist in developing and implementing creative solutions to areas of improvement
· Assist in implementing any new company policies and procedures, by helping develop plans and instructing staff
· Support and assist the restaurant manager in all aspects of store operations to deliver the brand standards, our values and commercial targets.
· Delivering compliance to all health and safety and food safety guidelines
· Run shifts in the restaurant managers absence
· Act at all times with integrity, honesty and knowledge that promotes the culture and values of Kaspas
· Assist in any areas of the store when staffing constraint requires.
· You will need to be available for 10am starts and if closing 10.30pm finishes.
Minimum qualifications
· Prior experience as an assistant manager/supervisor within a busy work environment.
· Fully flexible and able to work days, evenings, weekends and holidays
Job Types: Full-time, Permanent
Salary: Up to £24,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Ability to commute/relocate:
- Ashford: reliably commute or plan to relocate before starting work (required)
Work Location: One location